Policy/Disclaimer

We at Sliabh Bawn Power DAC (the “Company”) are committed to complying with the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised experience.

This Privacy Policy governs the manner in which we collect, use, maintain and disclose personal information collected from users of the www.sliabhbawnwindfarm.ie website (“Site”). This Privacy Policy also serves as a central information point for all parties engaging with the company so that they can understand how we use and protect their information and how they can exercise their data protection rights. Accordingly, this Privacy Policy applies to the Site, the Company, our services and any interactions for or on behalf of the Company by its personnel.

What are the key changes for you?

GDPR sets out the following rights:

      • The right to access the personal information the Company holds on you
      • The right to have personal information sent directly to yourself or another organisation
      • The right to have inaccuracies corrected
      • The right to object, including in relation to direct marketing
      • The right to restrict the processing of information
      • The right to have information erased
      • The right to complain to the Data Protection Commission if you feel your data protection rights have been infringed.

To exercise these rights, please follow the Contact Us directions at the bottom of this Policy. Note that the above rights are subject to various restrictions and conditions which will be explained to you of applicable.

Personal Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, engage in our community engagement schemes, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on the Site or through other Company endeavours.

Typically you may be asked for, as appropriate, name, email address, mailing address or phone number and we only collect this information where you provide it to us or where another person such as a family member provides it on your behalf (in which case we rely on the consent you have provided for this purpose).

While you are using our Site, our webserver also recognises your IP address and associated domain name. We also collect aggregate information on what pages on our Site are visited. However we will not actively track you while you are on the Site. This type of information is collected to improve the content of our website and its operation, but it is not shared with other organizations for commercial purposes. See “Web Browser Cookies” below for further information.

Non-Personal Identification Information

We may collect non-personal identification information about users of our Site whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information used to connect to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience.  We only use Cookies to store Visitors font style preferences only. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. We do not partner with or have any special relationship with any ad server companies.

How We Use Collected Information

When you provide us with your personal information, we endeavour to make it clear to you how we will use the information. In many cases, such as direct marketing contact, we will ask for your consent which you are free to give or withdraw as you wish. In other cases we need to process your personal information in order to deliver a service to you. For other purposes, we rely on the “legitimate interest” basis under data protection laws which requires us to balance our legitimate interests in using your personal information against your individual rights and interests. Examples of the types of uses and the legal bases we rely upon are below:

Type of Use Lawful Basis
Delivery of electricity services Contract necessity
Provide service updates, respond to customer service enquiries and provision of customer support Contract necessity
To contact you for marketing purposes Consent (you will be asked to provide your consent which you can give or withhold at the time or subsequently withdraw by contacting us).
To contact you in relation to newsletters, promotions, surveys, competitions etc. Legitimate interests. You can opt-out at any time.
To improve and personalise your experience on the Site Legitimate interests. We use aggregate information to improve the layout and content of our Site. Where we offer personalised content you will be able to log in to avail of it.
Safety, security, health, training, administrative and legal purposes Legal necessity or legitimate interests depending on the context. For example, we may need to process data to deal with an emergency (relying on legal necessity and protecting the vital interests of individuals) or we could use data to ensure that appropriate health and safety standards are in place (which is a legitimate interest).
CCTV Legitimate interests – the safety of our staff and the public and the security of our equipment and premises.
Community engagement schemes Legitimate interests – for example, we will process information relating to participants in our Near Neighbour Scheme (“NNS”) and keep a record of those who choose not to participate or to stop participating.

We do not engage in automated decision making about you that produces legal effects or similarly significantly affects you.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

The servers where we store personal information are located in a secure facility and any access to your personal data is strictly controlled and limited only to persons who are authorised and have appropriate security clearance to access the servers

How long will we keep your data?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. For example, if you are a customer we will typically keep your personal information for the duration of your customer relationship plus a period of 7 years to deal with any evidential, legal, regulatory, tax or audit issues that may arise in connection with your account.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding our customers or Site users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business for example:

      • IT companies who support our website and other business systems and Operational companies such as delivery couriers. Direct marketing companies who help us manage our electronic communications with you.
      • Every now and again, we receive requests for information from government departments, An Garda Síochána and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.
      • Coillte Teoranta (“Coillte”), who own and manage the servers where we store personal information pursuant to a services agreement with us.

We do not currently send personal information outside of the European Economic Area. However should we do so we will adopt “model contract clauses” or another mechanism approved by EU law to ensure the data is adequately protected.

Changes To This Privacy Policy

Sliabh Bawn Power DAC has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. If our information practices materially change at some time in the future, we will update our Privacy Policy and, where required and where practicable, we will notify affected individuals.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or if you wish to exercise any of the data subject rights referred to in this Privacy Policy, please contact us at:

sliabh.bawn@Coillte.ie
www.sliabhbawnwindfarm.ie

The “controller” of personal information under this Privacy Policy is:

Sliabh Bawn Power DAC

C/O Coillte

Dublin Road,

Newtownmountkennedy,

County Wicklow A63 DN25

Or Telephone: (01)2011111 : LoCall: 1890 927836 (Monday to Friday)